Customer Service

Please shop with confidence! Here are our shipping, returns and exchanges policies (and our Contact form at the bottom of the page):

SHIPPING POLICY:

If an item is being sold on our site, it is in stock and ready to ship! Most orders ship the same day or next business day. We use USPS for all shipments, and most orders arrive within 3-4 business days after they ship.

We will email you an order confirmation as soon as your order is placed, and we keep you up-to-date every step of the way. Tracking info is emailed to you once your order ships, and we will follow up with status updates on delivery.

For international orders, Yoga Geek is not responsible for any import/customs/duty fees imposed by your local government. We are unable to determine what these fees might be (if any), and we make every attempt to minimize these as much as possible for our customers. Also note that tracking information is not supported by some countries.

OUR FRIENDLY NO-HASSLE RETURN POLICY:

If you are unhappy with your order, please return it to us within 30 days, and a refund will be processed promptly. If you have any questions or concerns, please use the Contact Us form at the bottom of this page and we will be happy to help right away.

Returns must be sent to:

Yoga Geek
ATTN: Returns
161 Philips Rd
Exton, PA 19341

We are unable to pay for return shipping. If your order received a promotion (such as free shipping etc), the shipping cost will be deducted from your total refund (at our discretion). There is a 10% restock fee on returns (at our discretion).

 

EXCHANGES:

The easiest & fastest way to exchange a purchase is to place a new order for the item(s) you need, and return the original within 30 days for a refund. We will make sure your new order ships out right away. Our return address is below.

Yoga Geek
ATTN: Returns
161 Philips Rd
Exton, PA 19341

 

CONTACT US:

Questions? Comments? Custom Orders? We're here to help!

Simply fill out the contact form below and a customer service rep will get back with you right away, usually within just a few hours. We're always here to help with whatever you need.


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